- Shipping & Returns
Shipping & Returns
Shipping & Delivery
At MICACOSMETICS.COM we want your online experience to be quick, easy and beautiful.
Please review our policies and procedures and let us know if you have any questions.
Most credit and debit card orders are shipped on the same day or next day.
SHIPPING AND TAX POLICY
The following are the shipping options for online orders shipped within the United States and Internationally.
· Domestic Shipments: While our goal is to ship orders the same day they are placed, standard shipping orders will ship within 2 days. Shipping is free for orders over $50 and a $5 shipping fee is applied for standard shipping on orders under $50.
Note: USA Overnight Shipping & Handling – Choosing Overnight does not necessarily mean your order will be in your hands the next day. While most orders do ship on the same day, some orders will be shipped on the following day. This depends on when your order is received. You will receive your order 1-2 business days after the order has been processed, which in most cases is within 24 hours.
· Canadian Shipments: MICACOSMETICS.COM does not assume responsibility or liability for any customs issues: including duties or taxes. Please take into account that any customs charges must be paid directly by you. We will not refund items seized by your local customs office. MICACOSMETICS.COM does not assume responsibility or liability for any additional local carrier fees.
· International Shipments: Estimated delivery time for items that we have in stock is calculated based on the date of shipment; provided issues do not arise with your local customs office. MICACOSMETICS.COM does not assume responsibility or liability for any customs issues: including duties or taxes. Please take into account that any customs charges must be paid directly by you. We will not refund items seized by your local customs office. MICACOSMETICS.COM does not assume responsibility or liability for any additional local carrier fees. Note that some countries may require various types of import licenses. We will not knowingly ship products to countries that require such licenses.
* We do not ship orders on Saturdays or Sundays.
* All Express Mail, FedEx, and UPS orders are waived from signature unless otherwise instructed via comments in your order or by email.
Privacy & Security
This Privacy and Security Policy is governed by our Terms and Conditions. We may periodically make changes to this Privacy and Security Policy, which will appear on this page. It is your responsibility to review this Privacy and Security Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often.
This site, MICACOSMETICS.COM is not intended for persons under the age of 18. By registering with this web-site, purchasing products from MICACOSMETICS.COM or providing MICACOSMETICS.COM with any information, you declare that you are 18 years of age or older and that any information that you provide for a third party is for a third party that is 18 years of age or older.
The main purpose of collecting information is for customer service. When we do collect personal contact information. You may later access, modify, or remove the information from our system. You may also choose not to provide your personal contact information at the point of collection.
We May Collect Your Name, Address, and Phone Number
We generally collect the following information: name, address, and phone number. When you use our website, we may request your first and last name, home or other physical address, including your street name and address and name of your city or town, your telephone number or other "real world" contact information. We use this information for purchases from micabeauty.com, customer service, and compliance with legal requirements. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order, or for customer support.
We may collect your email address.
We may request your email address, or other information needed to contact you online. We use this information to complete, support, and analyze your purchases from MICACOSMETICS.COM, use of the MICACOSMETICS.COM web site, and to comply with any requirements of law. We use this information to respond to any questions you might have and to provide you with information about specials occurring on the MICACOSMETICS.COM website - if you have chosen this service on the Account Login page. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order, or the analysis and support of your use of the MICACOSMETICS.COM website.
We may collect other information
When you use our web site, we may collect personal information about you. You may later access and modify the information or have it removed. You may also choose not to provide your personal contact information at the point of collection. However, if you do not provide such information, we will be unable to complete your purchase.
We may collect purchase information
We may collect information actively generated by the purchase of a product or service, such as a payment method. We use this information to process your order and analyze and support your use of the micabeauty.com web site. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the micabeauty.com web site.
Certain Exception Disclosures
We may disclose your information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or if MICACOSMETICS.COM has good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on micabeauty.com or (2) to protect and defend the property or rights of MICACOSMETICS.COM, the users of its website, or the public. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk protection. If MICACOSMETICS.COM should ever file for bankruptcy or merge with another company, we may sell the information that you provide to us on the MICACOSMETICS.COM website to a third party or share your personal information with the company we merge with.
How Do We Protect Information We Collect?
We have secure web pages to collect user information, some of which is data encrypted. We follow reasonable technical and management practices to help protect the confidentiality, security, and integrity of data stored in our system. While no computer system is completely secure, we believe that the measures that we have implemented reduce the likelihood of security issues at a level that is appropriate for the type of data collected by our website. micabeauty.com servers use Secure Socket Layer (SSL), an encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, Firefox, Safari, and AOL’s browser, so that only micabeauty.com can read customer information.
How Long Do We Keep User Information?
We generally keep user data on our server or in our archives for as long as we deem reasonable. We may alter our practices at management’s discretion. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely. Data management requests are administered in an orderly manner to the extent feasible and within our direct control. Note: we have greater control over recently collected data than archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, our general data retention policy applies.
Third Party Sites
This Site contains links to third party websites. MICACOSMETICS.COM is not responsible for the privacy practices or the content of such websites. Your use of these third party websites is entirely at your own risk.
Your Consent To This Policy
By using the MICACOSMETICS.COM web site, you agree to this Privacy and Security Policy. This is our entire and exclusive Privacy and Security Policy and it supersedes any earlier version. Our Terms and Conditions take precedence over any conflicting Policy provision. We may change our Privacy and Security Policy by posting a new version of the policy on this page, which it is your responsibility to review frequently.
This Site operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control. This Privacy and Security Policy is governed by Missouri law, excluding conflicts of law principles. Any legal actions against us must be commenced in Missouri within one year after the claim arose, or be barred.
At MICACOSMETICS.COM, your satisfaction is our guarantee. You can return any item within 30 days of the sale date if you're not completely satisfied. This guarantee only applies to products purchased on MICACOSMETICS.COM.
Please note that although we have tried to represent our shades as accurately as possible, the actual colors you see will depend on your screen.
How to Return or Exchange an Item:
To return/exchange a MICACOSMETICS.COM purchase within 30 days of purchase: Please contact us at firstname.lastname@example.org. We will provide you with shipping instructions for your return package. Return shipping and handling charges are the responsibility of the consumer.
Please include a copy of your packing slip with your return/exchange. We suggest you ship via a traceable service to ensure delivery. Upon acceptance of your return, the price paid for the product will be refunded to the original credit card of payment. Exchanges will be done for the product(s) of your choosing that are of equal value and available on MICACOSMETICS.COM. Your original shipping and handling charges will not be refunded.
If you received damaged merchandise, please retain the box, packaging and all contents and contact us as soon as possible at email@example.com for assistance.
Items Purchased at Retail
MICACOSMETICS.COM can only accept return for items purchased through MICACOSMETICS.COM. If you purchased a MicaBeauty item from a retail partner, please contact that retailer directly.
All products must be returned to the retailer from which the product was purchased in accordance with their return policies.
First, browse or search for the items you would like to order. For your convenience, keyword search boxes are located on every page of our site. You will also find links to browse lists and more detailed product-specific searches on the left side navigation bar of each page. When you find an item that interests you, click the title or name of the item to see a detailed description of the product.
Adding Items to Your Shopping Cart
To order an item from MICACOSMETICS.COM, click the "Add to Cart" button on the product detail page. Once you've added an item to your Shopping Cart, use the cart's top navigation bar or the "Continue shopping" button to keep searching or browsing until your cart contains all of the items you wish to order. You can access the contents of your Shopping Cart at any time by clicking the Shopping Cart icon on the right side of every page of our website.
Proceed to Checkout
Take a moment to review all of the items you've placed in your Shopping Bag. When you're ready to place an order for everything in the "Shopping Bag Items--To Buy Now" section of your cart, click the "Proceed to Checkout" button. You will be taken to the first page of the order form.